Talk to an expert →
Services

Carrier-grade services.
Built for operators.

Every service is engineered for wholesale, operator-to-operator use. Direct interconnects, volume-tiered pricing, and technical support from people who understand carrier infrastructure.

Wholesale Voice Termination
High-volume voice routing at carrier rates

Direct peering with tier-1 carriers globally. Competitive per-minute rates with volume discounts from 10,000 minutes per month.

  • A-Z international termination with direct routes on major corridors
  • Domestic termination — AU, US, UK — with SLA-backed quality
  • Redundant routing with automatic failover
  • Real-time call quality monitoring and CDR reporting
  • CLI preservation and flexible number presentation rules
  • Volume tiers: 10k, 50k, 100k+ minutes/month
Key metrics
99.99%
Uptime SLA
<150ms
Post-dial delay
MOS 4.2+
Voice score
24/7
NOC monitoring

Supported codecs

G.711 (PCMU/PCMA), G.722, G.729, Opus. Codec negotiation handled at the SIP layer — no manual configuration required for standard deployments.


SIP Trunking
Flexible trunks with full STIR/SHAKEN support

IP-authenticated SIP trunks connecting your platform directly to our switching infrastructure. Designed for PBX operators, hosted voice providers, and UCaaS platforms.

  • IP-authenticated and registrar-based trunk options
  • Full STIR/SHAKEN A, B, C attestation (US)
  • Concurrent channel scaling without re-provisioning
  • Inbound and outbound DID assignment per trunk group
  • Redundant SIP signalling across geographically diverse PoPs
  • DTMF: RFC 2833, SIP INFO, and in-band
Points of presence
MelbournePrimary AU
SydneySecondary AU
New YorkPrimary US
DallasSecondary US
LondonPrimary UK

DID / Virtual Numbers
Global number inventory across three markets

Extensive DID inventory with same-day provisioning on most number types. Porting supported in all three jurisdictions.

Australian Numbers

  • Geographic (02, 03, 07, 08)
  • 13 / 1300 national numbers
  • 1800 toll-free
  • Mobile (04xx) — select markets

US Numbers

  • Local DIDs — all 50 states + DC
  • Toll-free (800, 833, 844, 855, 866, 877, 888)
  • Vanity and sequential blocks
  • LNP / number porting (RespOrg)

UK Numbers

  • Geographic (01x, 02x)
  • Non-geographic (03xx)
  • 0800 freephone
  • Ofcom-compliant porting

Additional services
Platform, infrastructure & compliance

Hosted PBX & White-Label

Full-featured hosted PBX for resellers. Sub-account portal, end-user provisioning, brandable interfaces. IVR, hunt groups, call recording, voicemail included.

Network Operations & NOC

24/7 NOC with real-time call quality dashboards, CDR access, and proactive route monitoring. SLA-backed response times for carrier partners.

Compliance & Regulatory

Multi-jurisdictional compliance: STIR/SHAKEN, CALEA, DNCR/TPS filtering, FUSF contribution management, and IPND reconciliation.

Use cases
Built for operators at every scale

Infinititel's wholesale infrastructure supports a wide range of operator types — from independent resellers to large-scale contact centre operators and offshore facility managers.

BPOs & Contact Centres

High-volume inbound and outbound voice for business process outsourcers and contact centre operators. Competitive per-minute rates, concurrent channel scaling, and CLI management for multi-client environments.

Offshore Facility Operators

Dedicated voice infrastructure for offshore service delivery centres operating cross-border. Local number presence in client markets (AU, US, UK), with routing managed from your offshore location.

Carriers & Resellers

Wholesale SIP trunking and DID inventory for licensed carriers and authorised resellers. Volume-tiered pricing, bilateral MSA framework, and compliance support across AU, US, and UK.

Need a technical deep-dive?

Our team can walk through interconnect requirements, codec support, compliance obligations, and integration options for your specific platform.